Install Sonny on Your Device
Sonny works as a standalone app on iPhone, Android, Mac, and Windows. Install it in seconds and get push notifications for new messages.
iPhone & iPad
Open Sonny in Safari
Navigate to www.usesonny.com and sign in to your account. Safari is required for installation on iOS.
Tap the Share button
Tap the share icon at the bottom of the screen (the square with an arrow pointing up).
Tap "Add to Home Screen"
Scroll down in the share sheet and tap "Add to Home Screen". Tap "Add" to confirm.
Open the app
Sonny now appears on your home screen as a standalone app with push notifications and badge counts.
Android
Open Sonny in Chrome
Navigate to www.usesonny.com in Chrome and sign in to your account.
Tap the menu
Tap the three-dot menu icon in the top-right corner of Chrome.
Tap "Install app" or "Add to Home screen"
Chrome will show an "Install app" option (or "Add to Home screen" on older versions). Tap it and confirm.
Open the app
Sonny is now installed as a standalone app. You'll get push notifications and badge counts just like any other app.
Mac
Open Sonny in Chrome or Edge
Navigate to www.usesonny.com and sign in. Safari on Mac does not support app installation, so use Chrome or Edge.
Click the install icon
Look for the install icon in the address bar (a monitor with a down arrow), or go to the browser menu and select "Install Sonny".
Confirm installation
Click "Install" in the dialog. Sonny will open in its own window and appear in your Dock and Applications folder.
Enable notifications
When prompted, allow notifications so you never miss a new message.
Windows
Open Sonny in Chrome or Edge
Navigate to www.usesonny.com and sign in to your account.
Click the install icon
In Chrome, click the install icon in the address bar. In Edge, click the three-dot menu and select "Apps" then "Install Sonny".
Confirm installation
Click "Install" to add Sonny. It will appear in your Start Menu and Taskbar as a standalone app.
Enable notifications
Allow notifications when prompted to get real-time alerts for new messages.
What you get with the app
The same features you use in the browser, plus native integrations.
Push notifications
Get instant notifications when customers send new messages, even when the app is in the background.
Standalone app
Runs in its own window with no browser toolbar. Feels and works like a native app on every platform.
Works offline
If you lose internet, Sonny shows a friendly offline page and reconnects automatically when you're back online.
Badge counts
See unread message counts on the app icon in your dock, taskbar, or home screen.