Pricing
One plan, one price, unlimited everything
One flat rate for your whole team. No per-seat charges, no feature gates.
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Sonny Pro
Launch offerFor your whole team. One flat rate.
Lock in this price forever. Cancel anytime.
Start your 7-day free trialNo credit card required · Less than $0.66/day for your whole team
- Unified inbox for chat and email
- Live chat widget for your website
- Email ticketing and forwarding
- Unlimited team members
- End-to-end encryption
- Priority support
Everything included
- Unlimited conversations
- Unlimited agents
- Unlimited chat history
- Custom widget branding
- File attachments (up to 25MB)
- Internal team notes
- Conversation assignment
- Tags & organization
- Reporting & analytics
- Real-time notifications
- Role-based permissions
- API access
AI Copilot
Optional add-onAI auto-responder, copilot drafts, and a knowledge base trained on your docs, URLs, and FAQs. Priced per AI conversation — from $0.04 each, vs. ~$0.99 per resolution elsewhere.
AI Starter
- 300 AI conversations/mo
- 1,000 knowledge base pages
- Unlimited copilot drafts
AI Growth
- 1,500 AI conversations/mo
- 5,000 knowledge base pages
- Unlimited copilot drafts
AI Scale
- 5,000 AI conversations/mo
- 20,000 knowledge base pages
- Unlimited copilot drafts
An AI conversation is a conversation your auto-responder handles in a month. Escalations to your team are free. Conversations already answered by the AI keep working even after you hit your allowance — only new ones route to your team.
Compare
How Sonny compares
A side-by-side look at what you actually get.
FAQ
Frequently asked questions
Common questions about billing and plans.
Try it free for 7 days
No credit card required. Set up in a few minutes, cancel whenever.