Customer support, done simply
One inbox for all your support apps
Live chat, email, and more flow into a single inbox. Unlimited agents, unlimited conversations, one flat price.
7-day trial · No credit card · Cancel anytime
Tags
Hey, I'm having trouble with my account settings...
Thanks for the quick response! That fixed it.
Can I upgrade my plan to include more storage?
The new widget looks great on our site!
Melissa Cavil
melissa@example.com
Hey, I'm having trouble with my account settings. The page keeps loading but nothing shows up.
10:32 AM
Hi Melissa! Let me look into that for you. Can you try clearing your browser cache?
10:34 AM
Type your reply...
Features
Everything you need, nothing you don't
Every channel, every conversation, every team member — all unlimited.
- Unified inbox
- Live chat, email, everything in one place. No more switching between tabs.
- Live chat widget
- Drop a script on your site and chat with visitors in real time.
- Email ticketing
- Forward support@ to Sonny. Tickets land next to your chats.
- Team collaboration
- Assign, mention teammates, and leave internal notes on any conversation.
- Tags & filters
- Organize with custom tags and filter to exactly what you need.
- Reporting
- Track response times, conversation volume, and team performance.
How it works
Up and running in minutes
Three steps. No onboarding calls.
- 01
Add the widget
Drop a single script tag onto your website. Your chat widget appears instantly.
- 02
Connect your email
Forward your support email to Sonny. Tickets arrive in the same inbox.
- 03
Start chatting
Reply from one place. Assign, tag, and collaborate with your team.
- flat monthly rate
- $19.99
- agents & conversations
- Unlimited
- from sign-up to live
- < 5 min
- uptime SLA
- 99.9%
What's included
One price, no add-ons
Every feature is included for $19.99/month. No per-seat charges, no upgrade walls.
- End-to-end encryption
- Real-time notifications
- Full conversation history
- File attachments (25MB)
- WebSocket-powered speed
- Role-based permissions
Available everywhere
Apps for every device
Reply from your phone, tablet, or desktop. Install Sonny on any device in seconds.
- iPhone & Mac
- Install Sonny on iPhone or Mac. Push notifications, badge counts, the lot.
- Android
- Native app experience with push notifications, badges, and offline support.
- Any browser
- Chrome, Safari, Firefox, Edge — Sonny works everywhere, no install needed.
Why Sonny
Sonny vs. the rest
A side-by-side look at what's different.
Try it free for 7 days
No credit card needed. Set up in a few minutes, cancel whenever.