Customer support, done simply
One inbox for all your support apps
Live chat, email, and more flow into a single inbox. Unlimited agents, unlimited conversations, one flat price.
7-day trial · No credit card · Cancel anytime
Tags
Hey, I'm having trouble with my account settings...
Thanks for the quick response! That fixed it.
Can I upgrade my plan to include more storage?
The new widget looks great on our site!
Melissa Cavil
melissa@example.com
Hey, I'm having trouble with my account settings. The page keeps loading but nothing shows up.
10:32 AM
Hi Melissa! Let me look into that for you. Can you try clearing your browser cache?
10:34 AM
Type your reply...
The software teams already running support on Sonny
LeadToSheet
Shopstar
Harry
Otter
Scribe
BabaBloom
CleanMyList
ShareCount
Flywheel
Features
Everything you need, nothing you don't
Every channel, every conversation, every team member — all unlimited.
- Unified inbox
- Live chat, email, everything in one place. No more switching between tabs.
- Live chat widget
- Drop a script on your site and chat with visitors in real time.
- Email ticketing
- Forward support@ to Sonny. Tickets land next to your chats.
- Team collaboration
- Assign, mention teammates, and leave internal notes on any conversation.
- Tags & filters
- Organize with custom tags and filter to exactly what you need.
- Reporting
- Track response times, conversation volume, and team performance.
How it works
Up and running in minutes
Three steps. No onboarding calls.
- 01
Add the widget
Drop a single script tag onto your website. Your chat widget appears instantly.
- 02
Connect your email
Forward your support email to Sonny. Tickets arrive in the same inbox.
- 03
Start chatting
Reply from one place. Assign, tag, and collaborate with your team.
- flat monthly rate
- $19.99
- agents & conversations
- Unlimited
- from sign-up to live
- < 5 min
- uptime SLA
- 99.9%
Testimonials
Teams that run support on Sonny
A few words from people running their support on Sonny every day.
We run multiple SaaS products within our group. We wanted one inbox for all support across all products... and we got it.
Super happy with my decision to use Sonny. The AI is trained on our docs and handles most of the low-level support on autopilot.
We've got a demanding customer base due to the nature of our product. Sonny makes it simple to handle volume, and doesn't cost a fortune for our whole team to get involved.
Sonny is simple, and that's why I like it. It's not complicated with too many things I don't need or want, it just does the job well.
What's included
One price, unlimited team
Every core support feature is included for $19.99/month, with no per-seat charges and no upgrade walls. Add AI Copilot only if you want it.
- End-to-end encryption
- Real-time notifications
- Full conversation history
- File attachments (25MB)
- WebSocket-powered speed
- Role-based permissions
Available everywhere
Apps for every device
Reply from your phone, tablet, or desktop. Install Sonny on any device in seconds.
- iPhone & Mac
- Install Sonny on iPhone or Mac. Push notifications, badge counts, the lot.
- Android
- Native app experience with push notifications, badges, and offline support.
- Any browser
- Chrome, Safari, Firefox, Edge — Sonny works everywhere, no install needed.
Why Sonny
Sonny vs. the rest
A side-by-side look at what's different.
Try it free for 7 days
No credit card needed. Set up in a few minutes, cancel whenever.