Umhlahlandlela wokwenza

Qala izingxoxo zezivakashi zakho I-

Ithi sawubona emakhasini lapho abantu bebhajwa khona, futhi ubavumele bakufinyelele ngokuthepha okukodwa — kusuka kumlayezo ovela eduze kwenkinobho yokuxoxa, noma ezinkinobho nezibhengezo zakho. I-

Imilayezo esebenzayo I-

Vula i-Channels, khetha isiteshi sakho sewebhusayithi, vula ithebhu ethi Live Chat bese upheqela ku-Qembulo elisebenzayo. Qala kusifanekiso noma ubhale esakho, bese ukhetha Londoloza izinguquko. Izivakashi zithola imilayezo emisha ekulayisheni kwazo okulandelayo kwekhasi.

Umlayezo ngamunye unombhalo wawo (kufika ezinhlamvini ezingu-500) nezimpendulo ezisheshayo ezifika kwezine. Isivakashi singakwazi ukuthepha impendulo esheshayo ukuze siyithumele njengomlayezo waso wokuqala, chofoza umlayezo ukuze uvule ingxoxo bese uthayipha, noma uyivale. Uma bephendula, ingxoxo esebhokisini lakho lokungenayo iqala ngomlayezo wakho, ukuze ubone ukuthi bebephendula ukuthini. I-

Imilayezo esebenzayo ingamazwi akho. Ayikho i-AI eyibhalayo noma eyithumelayo, ngakho-ke abalokothi basebenzise izingxoxo ze-AI. Uma i-Auto-Responder yakho ivuliwe, iphendula impendulo yesivakashi njenganoma iyiphi enye ingxoxo. I-

Kuphi, nini futhi kaningi kangakanani I-

Lapho ikhombisa khona isebenzisa uhlu lwamakhasi afanayo njenge-Lapho kuvela khona iwijethi: wonke amakhasi, yilawa makhasi kuphela, noma wonke amakhasi ngaphandle kwalawa — isibonelo /pricing*. I-

  • Imizuzwana ekhasini kuqala I-: Isivakashi sinesikhathi esingakanani ekhasini ngaphambi kokuthi umlayezo uvele. 0 ikhombisa ngaso leso sikhathi. I-
  • Behle behle ekhasini I-: Futhi linda kuze kube yilapho isivakashi sesiskrole le phansi, isibonelo 50%. I-
  • Sebezohamba I-: Futhi linda kuze kube yilapho isikhombi siqonda kumathebhu esiphequluli noma ibha yekheli. Amakhompyutha kuphela - amafoni awanayo i-pointer, ngakho-ke umlayezo awubonakali lapho. I-

Kukangaki inquma ukuthi isivakashi siyayibona futhi: I-

  • Kanye ngesivakashi ngasinye I-: Okuzenzakalelayo. Ikhonjiswa kanye, bese ingaphinde futhi kuleso siphequluli. I-
  • Kanye ngokuvakasha ngakunye I-: Kuboniswa futhi uma isivakashi sibuya kuseshini entsha yesiphequluli. I-
  • Ngaso sonke isikhathi ikhasi lilayisha I-: Kuboniswa kuwo wonke amakhasi afanayo — okungcono kakhulu kumakhasi acaciswe kakhulu. I-

Okuhle ukukwazi

  • Izivakashi zibona okungenani umlayezo owodwa ekhasini ngalinye. Uma eziningana zifana, eyokuqala ohlwini lwakho iyawina. I-
  • Imilayezo ayilokothi ivele ngenkathi ingxoxo ivuliwe, kuyilapho impendulo evela ethimbeni lakho ilindile, noma emakhasini lapho iwijethi ifihliwe khona. I-
  • Ukuvala umlayezo kubalwa njengokuwubona. I-
  • Imilayezo ivela eceleni kwenkinobho yengxoxo, ukuze ingabonisi uma ufihla isiqalisi noma ngaphakathi kwe-iOS ne-Android SDK. I-

Vula ingxoxo egcwaliswe ngaphambilini ngezinkinobho zakho I-

Engeza i-data-sonny-message kunoma iyiphi inkinobho, isixhumanisi noma isibhengezo kusayithi lakho. Ukuchofoza kuvula ingxoxo entsha enalowo mbhalo osevele usebhokisini lomlayezo — isivakashi singakuhlela, bese sicindezela okuthi thumela. Sebenzisa i-data-sonny-open ukuze umane uvule ingxoxo. Isebenzela izici isayithi lakho elingeza kamuva, futhi. I-

HTML
<!-- No code needed: the attribute pre-fills the chat -->
<div class="help-banner">
  Need help with your domain?
  <button data-sonny-message="I need help setting up email for my domain">
    Ask us
  </button>
</div>

<!-- Just open the chat -->
<a href="#" data-sonny-open>Chat with us</a>

Izichasiso ezike zigcwalise umlayezo kuphela — isivakashi sihlala sicindezela okuthi thumela. Ukuze uthumele umlayezo ngokuzenzakalelayo, shayela i-sonny('sendMessage') ngekhodi yakho:

HTML
<script>
  // Open a new conversation with the message ready to send
  sonny('newMessage', 'I need help setting up email for zyz.com');

  // Open a new conversation and send the message straight away
  sonny('sendMessage', 'I need help setting up email for zyz.com');

  // Open an empty new conversation
  sonny('newMessage');
</script>

Yomibili imiyalo isebenza namazwibela kanye nokufakwa kwethegi yeskripthi esisodwa, nangaphambi kokuba iwijethi iqede ukulayisha. Uma ucela izivakashi i-imeyili yazo ngaphambi kokuba zixoxe, zibona lelo fomu kuqala bese umlayezo wazo uphuma ngemva kwalokho. Imilayezo ingaba nezinhlamvu ezifika kwezi-5,000. I-

Imibhalo ehlobene