Umhlahlandlela wokuthutha

Ukuthutha usuka ku-Tidio

Ushintshela ku-Sonny? Letha umlando wakho we-Tidio — oxhumana nabo, imibhalo yezingxoxo, amathikithi, ukubukwa kwamakhasi, nolwazi lwakho lwe-Lyro — ukuze uqale konke sekukhona.

Ngaphambi kokuqala

Izinto ezintathu ezisheshayo okufanele zibe zilungile.

Ukufinyelela komnikazi noma komlawuli ku-Sonny
Ithuluzi lokuthutha likhona ezilungiselelweni zendawo yakho yokusebenza, ngakho kudingeka ube ngumnikazi noma umlawuli ukuze ulisebenzise.
Isiteshi sokungenisela kuso
Khetha (noma udale) isiteshi se-Sonny okufanele umlando wakho we-Tidio ufike kuso. Izingxoxo ezingenisiwe zisebenzisa iwebhusayithi yalesi siteshi futhi amathikithi angenisiwe asebenzisa ikheli laso le-imeyili.
Imininingwane yakho yokungena ye-API ye-Tidio
Uzodinga i-Client ID ne-Client Secret evela ku-Tidio. Lokhu kutholakala ezinhlelweni ze-Tidio ze-Plus ne-Premium — kwakhe ezilungiselelweni zonjiniyela (OpenAPI) ze-akhawunti yakho ye-Tidio.

Umusha ku-Sonny futhi awukabi nesiteshi? Qala usethe esisodwa nge-mhlahlandlela wokuqalisa, bese ubuyela lapha.

Isinyathelo ngesinyathelo

Vula u-Izilungiselelo, khetha u-Thutha, bese ukhetha u-Tidio. Ngaphansi kuka-Uxhumano lwe-Tidio, faka u-I-ID yeklayenti no-Imfihlo yeklayenti, bese ukhetha u-Isiteshi okuyiwa kuso. Ngaphansi kuka-Izinketho zokungenisa, khetha ofuna ukukuletha bese usetha u-Isimo sombhalo wengxoxo no-Uhlobo lwesiteshi sethikithi. Khetha u-Buka kuqala, buyekeza izibalo, bese ukhetha u-Qala ukungenisa.

  1. 01

    Vula ithuluzi lokuthutha

    Ku-Sonny, iya ku-Izilungiselelo > Thutha. Uzobona i-Tidio ibalwe njengomthombo otholakalayo.

  2. 02

    Thola imininingwane yakho yokungena ye-Tidio

    Ku-akhawunti yakho ye-Tidio, vula i-API ezilungiselelweni zonjiniyela (OpenAPI) bese ukopisha i-Client ID yakho (iqala ngo-ci_) ne-Client Secret (iqala ngo-cs_).

  3. 03

    Xhuma bese ukhetha lapho kuyiwa khona

    Namathisela i-Client ID ne-Client Secret yakho, bese ukhetha isiteshi okufanele umlando wakho ungeniselwe kuso.

  4. 04

    Khetha okufanele kungeniswe, bese u-Buka kuqala

    Maka imininingwane ofuna ukuyiletha bese uchofoza u-Buka kuqala. I-Sonny ixhuma ku-Tidio futhi ikubonise ngqo ukuthi bangaki oxhumana nabo, imilayezo, amathikithi, nokunye ekutholile — ngaphambi kokuthi kungeniswe lutho.

  5. 05

    Qala ukungenisa

    Wenelisekile ngokubuka kuqala? Khetha u-Qala ukungenisa. Kusebenza ngemuva, ngakho ungaqhubeka usebenza — buka u-Ukungenisa kwakamuva kwe-Tidio ukuze ubone inqubekelaphambili ebukhoma nesifinyezo sokugcina.

Okulethwayo

Khetha noma yikuphi kwalokhu lapho usetha ukungenisa.

Oxhumana nabo
Oxhumana nabo be-Tidio, kuhlanganise nezinkambu zabo zangokwezifiso, ukuze uhlu lwakho loxhumana nabo lufike luphelele.
Imibhalo yezingxoxo
Izingxoxo zangaphambili nemilayezo yazo, kuxhunywe koxhumana naye ofanele.
Amakhasi abukiwe
Amakhasi isivakashi ngasinye esiwabukile, ukuze ugcine lowo mongo koxhumana naye.
Amathikithi
Amathikithi osizo nemilayezo yawo — nokunamathiselwe futhi, uma ukhetha ukukufaka.
Ulwazi lwe-Lyro
Amapheya akho emibuzo nezimpendulo e-Lyro nemithombo yewebhusayithi, okulungele ukunika amandla isisekelo solwazi se-AI ye-Sonny.
Abasebenzi namathimba
Abasebenzi neminyango yakho ye-Tidio, kufaniswe namalungu ethimba lakho le-Sonny lapho amakheli e-imeyili efana khona.

Izinketho zokungenisa

Izinketho ezimbalwa zilawula indlela umlando wakho ofika ngayo.

Isimo sombhalo wengxoxo
Indlela izingxoxo ezingenisiwe ezifika ngayo ku-inbox yakho. Okuzenzakalelayo ngu-Kuvaliwe (kunconywa emlandweni), noma ukhethe u-Kulindile noma u-Kuvuliwe.
Uhlobo lwesiteshi sethikithi
Ukuthi amathikithi angenisiwe aba yizingxoxo ze-imeyili noma zengxoxo. Okuzenzakalelayo ngu-I-imeyili.

Okuhle ukukwazi

  • Hlala uqala ngo-Buka kuqala. Kubonisa izibalo eziqondile i-Sonny ezitholile ku-Tidio, ngakho akukho okumangazayo.
  • Ukungenisa kusebenza ngemuva. Ungavala ikhasi bese ubuya uzohlola — u-Ukungenisa kwakamuva kwe-Tidio ubonisa ukuthi kusemgqeni, kuyasebenza, noma sekuqediwe.
  • Ukungenisa kuletha umlando wakho ku-Sonny ngaphandle kokuthinta i-akhawunti yakho ye-Tidio, ngakho ungathutha ngesivinini sakho.

Imibhalo ehlobene

Bona ukuthi i-Sonny isiza kanjani