Isikhokelo sendlela yokwenza

Qala iincoko zeendwendwe zakho

Bulisa kumaphepha apho abantu baxinga khona, kwaye ubavumele ukuba bafikelele kuwe ngompompo omnye - ukusuka kumyalezo ovela ecaleni kweqhosha lencoko, okanye kumaqhosha akho kunye neebhena.

Imiyalezo esebenzayo

Vula i-Channels, khetha itshaneli yewebhusayithi yakho, vula i-Live Chat ithebhu kwaye uskrolele ku-Imiyalezo esebenzayo. Qala kwitemplate okanye ubhale eyakho, uze ukhethe Gcina utshintsho. Abatyeleli bafumana imiyalezo emitsha kumthwalo wabo wephepha elilandelayo.

Umyalezo ngamnye unombhalo wawo (ukuya kutsho kuma-500 oonobumba) kunye neempendulo ezikhawulezayo ezine. Umtyeleli unokucofa impendulo ekhawulezayo ukuyithumela njengomyalezo wabo wokuqala, cofa umyalezo ukuvula incoko kunye nokuchwetheza, okanye uvale. Xa bephendula, incoko kwi-inbox yakho iqala ngomyalezo wakho, ukuze ubone ukuba bebephendula ntoni.

Imiyalezo esebenzayo ngawakho amazwi. Akukho AI ebhalayo okanye eyithumelayo, ngoko angaze asebenzise iingxoxo ze-AI. Ukuba i-Auto-Responder yakho ivuliwe, iphendula impendulo yondwendwe njengayo nayiphi na enye incoko.

Phi, nini kwaye kaninzi kangakanani

Apho ibonisa khona isebenzisa uluhlu lwephepha elifanayo njenge-Apho iwijethi ibonakala khona: iphepha ngalinye, la maphepha kuphela, okanye iphepha ngalinye ngaphandle kwala — umzekelo /ixabiso*.

  • Imizuzwana kwiphepha kuqala: Undwendwelo lunexesha elingakanani kwiphepha phambi kokuba umyalezo uvele. U-0 ubonisa kwangoko.
  • Baskrola ezantsi iphepha: Kwakhona linda de undwendwe luze luskrole apha ezantsi, umzekelo 50%.
  • Baza kuhamba: Kwakhona linda de isalathisi sibhekisa kwiithebhu zesikhangeli okanye ibha yedilesi. Iikhompyuter kuphela - iifowuni azinayo isalathisi, ngoko ke umyalezo awubonakali apho.

Kukangaphi i ithatha isigqibo sokuba ngaba undwendwe luphinde luyibone kwakhona:

  • Kanye ngondwendwelo ngalunye: Ukungagqibeki. Iboniswe kube kanye, emva koko ungaze uphinde kulabrawuza.
  • Kanye ngotyelelo ngalunye: Kuboniswa kwakhona xa isivakashi sibuya kwiseshini entsha yomkhangeli zincwadi.
  • Ngalo lonke ixesha iphepha lilayisha: Iboniswe kwiphepha ngalinye elithelekisekayo - eyona ilungileyo kumaphepha athe ngqo.

Kuhle ukwazi

  • Iindwendwe zibona uninzi lomyalezo omnye kwiphepha ngalinye. Xa umdlalo omninzi, owokuqala kuluhlu lwakho uyaphumelela.
  • Imiyalezo ayiveli ngelixa incoko ivuliwe, ngelixa impendulo evela kwiqela lakho ilindile, okanye kumaphepha apho iwijethi ifihliweyo.
  • Ukuvala umyalezo kubala njengokuwubona.
  • Imiyalezo ibonakala ecaleni kweqhosha lencoko, ukuze ingabonakali xa ufihla umqalisi okanye ngaphakathi kwe-iOS kunye nee-Android SDKs.

Vula incoko ezaliswe kwangaphambili ukusuka kumaqhosha akho

Yongeza i-data-sonny-message nakweliphi na iqhosha, ikhonkco okanye ibhanile kwindawo yakho. Ukucofa kuvula incoko entsha ngombhalo osele ukwibhokisi yomyalezo — umtyeleli unokuyihlela, emva koko ucinezele ukuthumela. Sebenzisa i-data-sonny-open ukuvula ngokulula incoko. Isebenzela izinto indawo yakho yongeza kamva, nayo.

HTML
<!-- No code needed: the attribute pre-fills the chat -->
<div class="help-banner">
  Need help with your domain?
  <button data-sonny-message="I need help setting up email for my domain">
    Ask us
  </button>
</div>

<!-- Just open the chat -->
<a href="#" data-sonny-open>Chat with us</a>

Iimpawu ezikhe zizalise umyalezo kuphela — umtyeleli usoloko ecofa Thumela. Ukuthumela umyalezo ngokuzenzekelayo, tsalela umnxeba ku-sonny('sendMessage') kwikhowudi yakho:

HTML
<script>
  // Open a new conversation with the message ready to send
  sonny('newMessage', 'I need help setting up email for zyz.com');

  // Open a new conversation and send the message straight away
  sonny('sendMessage', 'I need help setting up email for zyz.com');

  // Open an empty new conversation
  sonny('newMessage');
</script>

Yomibini imiyalelo isebenza kunye nesnippet kunye ne-script-tag eyodwa yokufakela, nangaphambi kokuba iwijethi igqibe ukulayisha. Ukuba ucela iindwendwe nge-imeyile yazo ngaphambi kokuba bancokole, bayibona le fomu kuqala kwaye umyalezo wabo uphuma kanye emva koko. Imiyalezo ingafikelela kuma-5,000 oonobumba.

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