Isikhokelo
Utyikityo lwe-imeyile
ISonny yongeza ngokuzenzekelayo utyikityo kuyo yonke impendulo ye-imeyile ephumayo. Ungaseta utyikityo kumanqanaba amane uze ulwenze lube lolobuqu ngezinto eziguqukayo ezifana negama learhente ethumelayo.
Amanqanaba amane, olona luthe ngqo luyaphumelela
Xa iarhente ithumela i-imeyile, iSonny ikhetha olona tyikityo luthe ngqo olukhoyo, yehla kuluhlu de ifumane olunye.
- Okwesiqhelo kwendawo yokusebenzela
- Utyikityo olusetyenziswa xa kungekho lunye kuyo yonke impendulo ye-imeyile ephumayo kuyo yonke indawo yokusebenzela.
- Phi: Iisetingi → Ngokubanzi → Utyikityo lwe-imeyile oluqhelekileyo
- Utyikityo lwesitishi
- Utyikityo lwesitishi se-imeyile esithile. Lugqitha okwesiqhelo kwendawo yokusebenzela kwiimpendulo ezithunyelwa kweso sitishi.
- Phi: Izitishi → (isitishi sakho) → I-imeyile → Utyikityo lwe-imeyile
- Utyikityo lobuqu
- Utyikityo lwearhente nganye. Lugqitha okwesiqhelo kwesitishi nakwendawo yokusebenzela kwii-imeyile ezithunyelwa yiyo ngokwayo.
- Phi: Imenyu yomsebenzisi → Iprofayile → Utyikityo lwe-imeyile
- Olobuqu, kwisitishi ngasinye
- Utyikityo lwearhente lwesitishi esinye esithile — umzekelo indlela eyahlukileyo yokuvala kwiSales xa kuthelekiswa neSupport. Lolona khetho luthe ngqo, ngoko luphumelela kuyo yonke enye into.
- Phi: Imenyu yomsebenzisi → Iprofayile → Utyikityo lwezitishi
Ulandelelwano lokubaluleka: olobuqu kwisitishi ngasinye → olobuqu oluqhelekileyo → lwesitishi → okwesiqhelo kwendawo yokusebenzela. Shiya inqanaba lingenanto ukuze kuyiwe kwelilandelayo.
Izinto eziguqukayo
Nalo naluphi na utyikityo lungaquka i-{{variables}} ezigcwaliswa ngokuzenzekelayo ngomzuzu impendulo nganye ithunyelwa ngawo — ngoko utyikityo olunye ekwabelwana ngalo lusenokubonisa igama lokwenyani lalowo uphendulileyo. Cofa Amabala kwibar yezixhobo yayo nayiphi na ibhokisi yotyikityo ukuze wongeze enye, uze ubukele umboniso ophilayo uhlaziywa njengoko uchwetheza.
| Into eguqukayo | Ifaka | Umzekelo |
|---|---|---|
{{agent_name}} | Igama eliboniswayo learhente ethumela impendulo. | Jane Doe |
{{agent_first_name}} | Igama lokuqala learhente kuphela. | Jane |
{{agent_email}} | Idilesi ye-imeyile yearhente ethumela impendulo. | jane@acme.com |
{{workspace_name}} | Igama lendawo yakho yokusebenzela / lenkampani. | Acme Inc |
{{source_name}} | Igama lesitishi impendulo ethunyelwa kuso. | Acme Support |
Umzekelo
Enkosi,
{{agent_name}}
{{source_name}} · {{workspace_name}}Xa uJane ephendula ukusuka kwisitishi sakho seSupport, umthengi ufumana: “Enkosi, Jane Doe — Acme Support · Acme Inc”.
Ufomatho olutyebileyo, imifanekiso namakhonkco
Utyikityo alunqunyelwanga kumbhalo ongenafomatho. Yonke ibhokisi yotyikityo inebar yezixhobo zokufomatha ukuze wakhe indlela yokuvala ecocekileyo, ehambelana nebrendi yakho.
- Umbhalo ongqindilili, othambekileyo noluhlu lolwakhiwo
- Umbala wombhalo nokuqaqambisa ukuze kuhambelane nebrendi yakho
- Iifonti nobukhulu bezihloko nombhalo omncinci
- Amakhonkco kwiwebhusayithi yakho, iphepha lokubhukisha okanye iiprofayile zentlalo
- Imifanekiso efana nelogo okanye umfanekiso wobuso
Ii-{{variables}} zakho eziguqukayo zisebenza kanye ecaleni kofomatho, kwaye umboniso ophilayo ubonisa kanye into eza kubonwa ngabathengi. Icebiso: beka imifanekiso yotyikityo kwi-URL efikelelekayo eluntwini ukuze iboniswe kuzo zonke iinkqubo ze-imeyile.
Tshixa utyikityo lwesitishi
Ufuna yonke impendulo evela kwisitishi iphathe kanye indlela yokuvala efanayo evunyiweyo? Abalawuli nabanini bangalutshixa. Vula Izitishi → (isitishi sakho) → I-imeyile, seta utyikityo lwesitishi, uze uvule Tshixa utyikityo.
Ngelixa isitishi sitshixiwe, utyikityo lwesitishi lusetyenziswa kuyo yonke impendulo ethunyelwa kuso — utyikityo lobuqu lweearhente nolwesitishi ngasinye luyatyeshelwa, kwaye ibhokisi yazo yokutshintsha yeso sitishi iyavalwa ngenqaku elichaza isizathu. Luvule nanini na ukuze uvumele iiarhente ziphinde zenze olwazo.
Utyikityo olwahlukileyo kwisitishi ngasinye
Ufuna ukuvala ngokwahlukileyo ngokuxhomekeke kwibhokisi engenayo ophendula ukusuka kuyo? Vula Imenyu yomsebenzisi → Iprofayile uze wandise Utyikityo lwezitishi. Zonke izitishi zakho ze-imeyile zidweliswe apho — yongeza utyikityo kuso nasiphi na isitishi ukuze ugqithe utyikityo lwakho oluqhelekileyo kweso kuphela. Izitishi ezinotyikityo olulolwazo ziphawulwe ngokuthi Eyakho. Shiya isitishi singenanto kwaye siya kubuyela kutyikityo lwakho oluqhelekileyo.
Amaxwebhu anxulumeneyo
- Ukulungiselela i-imeyile
Dlulisela i-imeyile yakho yenkxaso kwiSonny uze ulawule i-imeyile ecaleni kwechat ephilayo.
- Ukuthunyelwa kwe-imeyile needomeyini ezininzi
Thumela i-imeyile evela kwiidomeyini ezininzi kwisitishi esifanelekileyo uze uqinisekise ubunini bedomeyini.
- Iqela neendima
Mema abasebenzisi, yenza amaqela, uze uqonde ufikelelo lomnini, umlawuli, iarhente nombukeli.
- Ibhokisi engenayo
Qonda imeko, ukubaluleka, ukwabela, ukulalisa, izenzo ezininzi ngaxeshanye nezinqumelo zekhibhodi.